Since a freelancer is not a full-time employee, they are not obliged to attend all your meetings and calls, so there is no need to monitor every minute of their time. They plan their own working hours and tasks, and unnecessary control may look like an invasion of personal space. This will not speed up the work; in fact, it may lead to irritation and slow it down. Freelancers tend to be engaged in multiple projects at the same time and if every client bombards them with questions, they won't be able to commit to any of their work.
So, what can a business owner do to keep an eye on their freelancers and be confident the promised results are delivered? Time-tracking software is a popular tool to manage freelancers. In addition to monitoring functions, the software enables efficient organization of the workflow and helps build trust for both parties. Such services provide:
- Work Process Transparency. The client can see what work has been done and how much time it took.
- Work Time Tracking. The client pays only for the hours spent on the task.
- Fostering Trust. The employer monitors the execution process and becomes more loyal to the remote specialist.
- Confidentiality. All project data is accessible only to the freelancer and the client.